Legal notice

Product Disclaimer

Shentress Luxury Hair is a cosmetic product. Results may vary based on installation

methods, maintenance routine, environmental exposure, and product handling. We do not

guarantee specific results, longevity, or performance beyond what is outlined in our care

guidelines.

Limitation of Liability

Shentress shall not be held liable for:

• Improper installation or maintenance

• Allergic reactions or sensitivities

• Damage caused by chemical processing, heat styling, or product misuse

• Delays, losses, or damages caused by third-party carriers

Our maximum liability shall not exceed the original purchase price of the product.

Fraud Prevention

Shentress reserves the right to cancel any order suspected of fraud, unauthorized

payment, or chargeback risk. Orders may be held for verification prior to shipment.

Policy Modifications

Shentress reserves the right to update, modify, or change this policy at any time without

prior notice. Changes take effect immediately upon being posted on our website.

Contact Us

For all shipping and order-related inquiries, please email:

theshentress@gmail.com